Yona Shtern

FlashParking and Arrive to Merge

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FlashParking and Arrive to Merge -- Creating the First End-to-End Digital Mobility Platform Serving Consumers, Parking Operations, and Mobility Service Partners

Combination will create the operating system for the new way to manage mobility, enabling parking companies to better prepare for the changing office and consumer landscape and thrive in an all-digital world

January 5, 2021 (Austin, TX and Chicago, IL)FlashParking, Inc. and Arrive Mobility, Inc. are merging in a combination that creates the only end-to-end touchless digital mobility platform joining FlashParking’s cloud-based, mobility hub operating system and Arrive’s demand management platform facilitating consumer procurement, wayfinding, and digital payments for parking and related services. The combined entity will offer B2B and B2C seamless digital parking solutions and mobility technologies to increase operational efficiency for thousands of parking operations and provide frictionless, fully digital consumer parking and mobility experiences to millions of consumers.

FlashParking has quickly emerged as the industry’s technology leader by focusing on the supply side of the parking market, supporting its operating partners in thousands of locations in North America with its cloud-based platform and SaaS solutions. Similarly, Arrive has emerged as the demand-side technology leader, developing and deploying a digital platform which organizes demand and manages digital payments for operators, integration partners, and consumers.  

For the consumers and operators of parking operations, the pandemic has accelerated the need for a fully digital touchless platform with robust, real-time business intelligence to quickly react to changes, and an expanding ecosystem of mobility partners to diversify revenue. Asset owners and operators are moving quickly to provide digital, touchless alternatives to traditional parking tenants as well as the ability for consumers, fleets, and employees to find, book, and pay for parking without having to pull out a credit card or touch a keypad.

By merging, FlashParking and Arrive provide a comprehensive digital platform to help asset owners and operators maximize asset value, diversify revenue, integrate into smarter cities, and drive demand to their assets. Other partners—like event venues, fleets, automakers, service providers, and employers—who need flexible access to parking services can now offer an end-to-end, friction-free, digital parking experience that is customizable to meet specific needs.

"We have seen first-hand the devastating effects of the pandemic on the parking industry. A key component to recovery is deployment of cloud-based, future-ready technologies that allow asset owners and operators to modernize and diversify their business model with the addition of mobility services," states Dan Sharplin, CEO of FlashParking. “But more importantly, they need a single, comprehensive system of record to digitize their operations and the customer experience.  With Arrive's consumer-facing mobile apps and integrations, their demand network with millions of users, and a robust layer of digital services, all integrated in the FlashParking operating system, that is now possible. Through this unique combination, FlashParking and Arrive will offer the connective tissue between the parking industry and the future of mobility."

FlashParking and Arrive combine to address both sides of the market by providing industry-leading touchless payment solutions and delivering the leading sources of digital parking demand in North America. The unique ability to deliver a white-label or co-branded digital parking experience through a mobile app, in-car voice or touch interface, alongside on-site tap-to-pay signage—all in a single, integrated solution—is what the industry has been waiting for.

"For years, FlashParking has been an invaluable technology partner in our mission of delivering best-inclass last-mile mobility solutions to consumers," said Yona Shtern, CEO of Arrive. "With the parking industry at an inflection point and market and consumer demands evolving, we are in an ideal position to meet those needs by merging our two technology platforms into a single comprehensive platform, which spans across the entire customer journey. It is incredibly exciting."

The executive teams have already begun working closely to deliver the benefits of a consolidated platform while continuing to deliver first-class operations for current partners with minimal disruption.  

 

About FlashParking

FlashParking is the parking technology leader powering the transformation from isolated parking assets to connected mobility hubs with the first Mobility Hub Operating System. With a suite of enhanced 21stcentury parking technology, robust business intelligence engine, and transportation partnerships, FlashParking optimizes underutilized parking operations into vital mobility ecosystems within a smart city. Visit www.flashparking.com to learn more.

 

About Arrive 

Arrive powers the last mile of mobility through smart parking solutions. It offers the only seamless mobility experience that predicts and recommends the best parking solution for any journey. Arrive powers smart parking and other connected mobility services through apps, websites, voice platforms, and in-dash integrations to hundreds of clients, including smart cities, automakers, fleets, venues, navigation, and voice platforms, as well as to its own ParkWhiz and BestParking consumer brands. For more information, visit www.Arrive.com.

 

On-site Media Contact:

Peppercomm on behalf of FlashParking

Shannon Thornton

sthornton@peppercomm.com 

609.276.3761

 

 

Todd Tucker

Tap to Pay is on the Move

Parkway chooses Arrive as their partner to offer new Tap to Pay feature in Philadelphia and other key markets.

After a successful launch of the Arrive Tap to Pay feature in Las Vegas, we are excited to announce the extension of this innovative technology in partnership with Parkway Corporation, Philadelphia’s largest and best-in-class parking owner and operator. Touchless parking is lower risk, convenient and fast for customers, so Parkway became the first parking company in Philadelphia to enable Tap to Pay at most of their locations. They have also deployed the product at other Parkway locations nationwide. 

Among the many qualities Arrive seeks in partners, a shared passion for end-to-end parking solutions that improve the consumer experience is always at the top of our list. With a commitment to unique technology, innovative customer service solutions and ground-breaking design, Parkway is the kind of partner Arrive values most.  

Parkway delivers convenient parking solutions for the workers, customers, and tourists that are back to daily travel. This time around, parking is even better at over 60 Philadelphia area garages and lots, and over 100 across North America. Many things have proven challenging in 2020; Parkway and Arrive both believe parking shouldn’t be one of them. Safety-conscious customers are saying they plan to forgo public transportation and stick to their own personal vehicle making a touchless Tap to Pay option more important than ever. 

With the simple-to-use Tap to Pay feature, anyone with Apple Pay or Google Pay on their mobile phone can simply tap a sign to pay at a supported Parkway location. Authorize payment and park seamlessly without touching any tickets, buttons, or payment machines. 

Arrive has already installed Tap to Pay signage at nearly 40 Parkway locations with plans to expand by early 2021. As always, existing ParkWhiz consumers can continue to use the app as well. 


We are excited to expand this innovative technology into new markets and provide a safer parking experience. If you think Arrive can help your parking experience, we’d love to hear from you.

Dan Roarty

IPSOS Study Finds Workers Plan to Drive Back to Work

Commuter Safety Concerns Spurs Drive to Work Preference

Arrive and The National Parking Association (NPA) commissioned an IPSOS national survey on commuting and driving preferences resulting from the COVID-19 pandemic. The survey found that more than 82% of respondents indicated that they will drive a personal automobile when they return to work, a number that is up 4% nationally from pre-COVID-19 numbers.

The U.S. Census Bureau indicates that 118 million people drove to work in 2018.  The increase of 4% from the survey means that an additional 4.7 million drive-to-work commuters will hit the roads in single occupancy vehicles.

When asked why driving is the preferred transportation mode, 33% of respondents indicated safety as a concern fueling their choice to drive, and another 33% indicated that the flexibility of driving was a top reason.

The top three ranked methods of paying for parking are through a monthly parking plan, a payment app or with a traditional parking ticket—with 30% of respondents paying for parking in advance.  45% of commuters indicate that they prefer a contactless payment method to avoid interactions with other people.

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“Arrive has developed a range of low-cost and easy-to-install solutions that allow parking operators to enhance their existing infrastructure. These simple solutions make it possible to enable frictionless solutions faster and can help create a better, safer experience for drivers returning to the office,” said Dan Roarty, President and COO of Arrive.  

50% of respondents indicated that they would be happy, excited or relieved to return to their office.  Only 7% of survey respondents said that they plan to use public transportation in the near future.  And, 5% of respondents already tele-work and didn’t commute to an office pre-Covid.

According to NPA President Christine Banning, IOM, CAE, “Driving and parking will be the U.S. and Canada’s first, best way back to work with social distancing.  82% of commuters plan to drive to work post COVID. “

During this sustained global pandemic, driving and parking provides the physical distance, security and reliability that the public now expects and demands.  And throughout the public health crisis of COVID-19, the parking industry has responded with enhanced cleaning practices in accordance with CDC guidelines, and is committed to clean and sanitized parking operations for our employees and customers.

About National Parking Association

Parking is a multi-billion-dollar industry vital to the life and livelihood of communities across North America. The National Parking Association (NPA) is North America’s leading parking trade organization. Our mission is to serve as the market leader in parking industry research, education, and advocacy that advance the industry, and its leaders and parking professionals. We provide training, certification, and access to leading edge parking technology across the private and public sectors. Founded in 1951, NPA represents over 140,000 parking professionals in more than 2,500 commercial operations and public organizations. Learn more at weareparking.org

Jeff Judge

On-Site Operations Just Got a Lot Simpler

The ParkWhiz Mobile Attendant helps parking operators validate license plates and check in vehicles for event parking. On-site personnel can quickly and easily review bookings and validate parking passes from mobile devices. We’re excited to introduce a new version of the app that is not only easier to use, but also introduces a new set of enforcement tools. Here’s a look:

Using the ParkWhiz Mobile Attendant app, lot attendants and enforcement personnel can:

  • View current and future bookings for all of your parking locations listed on the Arrive network (ParkWhiz, BestParking, and hundreds of other partners)
  • Scan parking passes using a QR code, or search for a booking by vehicle license plate or parking pass number
  • Quickly validate bookings using vehicle license plate number
  • View reservations in offline mode - helpful for garages with poor connectivity
  • Contact seller support directly from the app for help

You can download the iOS or Android version of the app today.

We hope this is helpful, and if you’re using the app and have feedback we’d love to hear from you.

Jeff Judge

Getting Smarter with Alexa Conversations

As you may have noticed in today's Alexa Conversations session at Alexa Live, we are one of the partners working to beta test this exciting new platform. Alexa Conversations is a new AI-driven approach to dialog management that enables you to create skills that people interact with in a natural, unconstrained way - using the phrases they prefer, in the order they prefer. Here's a look in case you missed it:

We've been developing our Alexa skill since 2017 and have to say this is the most exciting development we've seen to date. We no longer have to worry about coding for or even identifying all of the different ways people might interact with our skill. Instead, we can provide a set of example dialogs and servicing mappings and allow Alexa Conversations to do all the work -- a huge weight of of our development team's shoulders.

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