Ed Lewis
on

Arrive is the leader in end-to-end mobility solutions for venues across the U.S. and Canada, powering pre-sale services for 100+ Ticketmaster venues and having sold over $200M in parking for our partners.

Our dedicated ticketing and venues team works with venue partners to pre-sell parking to consumers through multiple channels - removing cash completely from the parking equation. We help your fans book parking before heading to the event through our exclusive Ticketmaster integration and our easy-to-integrate assets for team/venue mobile apps, websites, emails, and social media.

It’s clear from the recent success of our partnership with LAFC and Banc of California Stadium that we take fan experience seriously. We know that the fan experience starts the moment a customer hits “purchase” and we pride ourselves in working closely with each venue to optimize the pre-game, game-day and post-game experience, making it as seamless as possible.

Our inventory management system is fully integrated with Ticketmaster, and simple and efficient to use. Inventory that you allocate to our platform is shared between all channels based on your chosen preferences (e.g. sell no more than 20 spaces for Lot “A” on Ticketmaster). Our system maximizes sales from multiple channels and triggers notifications when inventory gets low so that you can add more, if desired. Partners also have the ability to merchandise inventory on Ticketmaster by specifying the image, copy, price, number of locations and order of locations show during checkout. Our platform can even help impact traffic patterns for games and other major events by designating one primarily location to sell until inventory runs out, then automatically backfilling with the other lots.

Fans who opt to not purchase parking at the same time as ticket purchase receive an email reminder through Ticketmaster, encouraging them to book ahead and make their game-day experience better and more efficient. On the day of the event, integration with navigation partners directs customers to the precise lot and garage location, and our strategic partner ParkHub supports the fastest ingress and egress possible with our mobile pass.

Additional benefits:

  • Offer real-time incentives to arrive early, encouraging more in-event spend
  • Opportunity to cross-sell and up-sell VIP and nearer-in parking

Results:

  • $200 million in parking revenue sold through Ticketmaster
  • Customers who pre-purchased parking spent 35% more in-stadium  
  • 5-star customer satisfaction rating

Interested in hearing how we can work for you? Please contact me at ed@arrive.com.